Audiovox GX2401c User Manual

GX2401c U.S. I/B version 09050A-1  
GX2401c  
GX2401c  
Congratulations on your selection of the  
from  
AUdiovox®. This quality 2.4GHz cordless telephone with  
Caller ID and Call Waiting, like all Audiovox® products, has  
been designed to give you many years of continuous service  
OWNER’S MANUAL#GX2401cVER.09050A-1  
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(Short & Long)  
USER’S MANUAL  
ACCESSORY ORDER FORM  
SAVE THESE INSTRUCTIONS  
IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety precautions should always be followed to  
reduce the risk of fire, electric shock, and injury to persons, including the following:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or  
aerosol cleaners. Use a damp cloth for cleaning.  
4. Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink,  
laundry tub, in a wet basement or near a swimming pool.  
5. Do not place this product on an unstable cart, stand, or table. The product may fall,  
causing serious damage to the product.  
6. Slots and openings in the cabinet at the back or bottom are provided for ventilation, to  
protect it from overheating. These openings should never be blocked or covered. The  
openings should never be blocked by placing the product on the bed, sofa, rug, or other  
similar surface. This product should never be placed near or over a radiator or heat  
register. This product should not be placed in a built-in installation unless proper  
ventilation is provided.  
7. This product should be operated only from the type of power source indicated on the  
marking label. If you are not sure of the type of power supply to your home, consult your  
dealer or local power company.  
8. Do not allow anything to rest on the power cord. Do not locate this product where the  
cord will be abused by persons walking on it.  
9. Do not overload wall outlets and extension cords as this can result in the risk of fire or  
electric shock.  
10. Never push objects of any kind into this product through cabinet slots as they may touch  
dangerous voltage points or short out parts that could result in a risk of fire or electric  
shock. Never spill liquid of any kind on the product.  
11. To reduce the risk of electric shock, do not disassemble this product, but take it to a  
qualified service contractor when some service or repair work is required. Opening or  
removing covers may expose you to dangerous voltages or other risks. Incorrect  
reassembly can cause electric shock when the appliance is subsequently used.  
12. Unplug this product from the wall outlet and refer servicing to qualified service personnel  
under the following conditions:  
A.  
B.  
When the power supply cord or plug is damaged or frayed.  
If liquid has been spilled into the product.  
C. If the product has been exposed to rain or water.  
D.  
If the product does not operate normally by following the operating instructions.  
Adjust only those controls that are covered by the operating instructions. Improper  
adjustments of other controls may result in damage and will often require extensive  
work by a qualified technician to restore the product to normal operation.  
If the product has been dropped or the cabinet has been damaged.  
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F. If the product exhibits a distinctive change in performance.  
13. Avoid using a telephone (other than a cordless type) during an electrical storm. There  
may be a remote risk of electric shock from lightning.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak.  
The RBRCä Seal  
ä
The RBRC Seal on the (easily removable) Nickel-Cadmium battery (contained in your  
product) indicates that Audiovox Communications Corp. (Audiovox) is voluntarily participating  
in an industry program to collect and recycle these batteries at the end of their useful lives.  
ä
When taken out of service within the United States, the RBRC program provides a  
convenient alternative to placing used Nickel-Cadmium batteries into the trash or municipal  
waste, which is illegal in some areas.  
ä
Audivox’s participation in RBRC makes it easy for you to drop off the spent battery at local  
retailers of replacement Nickel-Cadmium batteries, or at authorized AUDIOVOX’s product  
service centers. You may also contact your local recycling center for information on where to  
return the spent battery. Please call 1-800-8BATTERY for information on Ni-Cd battery  
recycling in your area. AUDIOVOX’s involvement in this program is part of its commitment in  
protecting our environment and conserving natural resources.  
Detach the battery compartment cover on the handset. Then, remove the Nickel-Cadmium  
battery pack.  
ä
RBRC is a trademark of Rechargeable Battery Recycling Corporation.  
SAVE THESE INSTRUCTIONS  
BATTERY SAFETY INSTRUCTION  
CAUTION:  
To reduce the risk of fire or injury to persons, read and follow these instructions:  
1. Use only the following type and size of handset battery pack:  
Cordless Telephone Battery Pack  
DC3.6V, 850mAh, Ni-Cd Battery Pack  
Model No.: BT2400  
2. Do not dispose of the battery in a fire. The cell may explode. Check with local codes for  
possible special disposal instructions.  
3. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause  
damage to the eyes or skin. It may be toxic if swallowed.  
4. Exercise care in handling the battery in order not to short the battery with conducting  
material such as rings, bracelets and keys. The battery or conductor may overheat and  
cause burns.  
5. Recharge only the battery provided with or identified for use with this product. The battery  
may leak corrosive electrolyte or explode if it is not the correct type.  
6. Do not attempt to rejuvenate the battery provided with or identified for use with this  
product by heating them. Sudden release of the battery electrolyte may occur causing  
burns or irritation to eyes or skin.  
7. When inserting the batteries into this product, the proper polarity or direction must be  
observed. Reverse insertion of batteries can cause charging that may result in leakage or  
explosion.  
8. Remove the batteries from this product if the product will not be used for a long period of  
time (several months or more) since during this time the battery could leak in the product.  
9. Do not store this product, or the battery provided with or identified for use with this  
product, in high-temperature areas. Batteries that are stored in a freezer or refrigerator for  
the purpose of extending shelf life should be stabilized at room temperature prior to use  
after cold storage.  
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10. Disconnect telephone lines before installing batteries.  
FCC / IC NOTICE  
This equipment complies with Parts 15 and 68 of the Federal Communications Commission  
(FCC) rules for the United States. It also complies with regulations RSS210 and CS-03 of  
Industry and Science Canada. Operation is subject to the following two conditions: (1) this  
device may not cause interference, and (2) this device must accept any interference that may  
cause undesired operation of the device.  
A label is located on the underside of the Base Unit containing either the FCC registration  
number and Ringer Equivalence Number (REN) or the IC registration number and Load  
Number. You must, upon request, provide this information to your local telephone company.  
This equipment is compatible with inductively coupled hearing aids.  
Should you experience trouble with this telephone equipment, please contact:  
AUDIOVOX COMMUNICATIONS CORP. SERVICE DEPARTMENT at (800) 229-1235.  
The telephone company may ask you to disconnect this equipment from the line network until  
the problem has been corrected.  
FCC Part 15  
WARNING: Changes or modifications to this unit not expressly approved by the party  
responsible for compliances could void the user’s authority to operate the equipment.  
The equipment has been tested and found to comply with part 15 of the FCC rules. These  
limits are designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that interference will  
not occur in a particular installation. If this equipment does cause harmful interference to  
radio or television reception, which can be determined by turning the equipment on and off,  
the user is encouraged to try and correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment to an outlet or on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
FCC Part 68  
The FCC requires that you connect your cordless telephone to the nationwide telephone  
network through a modular telephone jack (USOC RJ11C, RJ11W, or RJ14).  
Your telephone company may discontinue your service if your equipment causes harm to the  
telephone network. They will notify you in advance of disconnection, if possible. During  
notification, you will be informed of your right to file a complaint with the FCC.  
Occasionally, your telephone company may make changes in its facilities, equipment,  
operation, or procedures that could affect the operation of your equipment. If so, you will be  
given advanced notice of the change to give you an opportunity to maintain uninterrupted  
service.  
The Base Unit contains no user serviceable parts. The Handset contains a user replaceable  
battery.  
If it is determined that your telephone equipment is malfunctioning, the FCC requires that it  
not be used and that it be unplugged from the modular jack until the problem has been  
corrected. Repairs to this telephone equipment can only be made by the manufacturer or its  
authorized agents or by others who may be authorized by the FCC. For repair procedures,  
follow the instructions outlined under the AUDIOVOX Limited Warranty.  
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This equipment may not be used on coin service provided by the Phone Company or Party  
Lines.  
The REN is useful in determining the number of devices you may connect to your telephone  
line and still enable the devices to ring when you receive a call. The general rule is that the  
REN value should not exceed 5.0A total: however, contact your local telephone company for  
the specific number in your area.  
IC (Industry Canada)  
This telephone is registered for use in Canada.  
NOTICE:  
The REN assigned to this device denotes the number of devices you may connect  
to the telephone loop which is used by the device to prevent overloading. The termination on a  
loop may consist of any combination of devices subjected only to the requirement that the  
sum of the REN does not exceed five (5.0).  
NOTICE:  
The Industry Canada label identifies certified equipment. This certification means  
that the equipment meets certain telecommunications network protective, operational and  
safety requirements. The Department does not guarantee the equipment will operate to the  
user’s satisfaction.  
Before installing this equipment, users should ensure that it is permissible to be connected to  
the facilities of the local telecommunications company. The equipment must also be installed  
using an acceptable method of connection. The customer should be aware that compliance  
with the above conditions may not prevent degradation of services in some situations.  
Repairs to certified equipment should be made by an authorized Canadian maintenance  
facility designated by the supplier. Any repairs or alterations made by the user to this  
equipment, or equipment malfunctions, may give the telecommunications company cause to  
request the user to disconnect the equipment.  
User should ensure, for their own protection, that the electrical ground connections of the  
power utility, telephone lines and internal metallic water pipe system, if present, are connected  
together. This precaution may be particularly important in rural areas.  
CAUTION: Users should not attempt to make such connections themselves, but should  
contact the appropriate electrical inspections authority, or electrician, as appropriate.  
Your GX2401c is designed to operate at the maximum power allowed by the FCC and IC.  
This means your Handset and Base Unit can communicate only over a certain distance –  
which will depend on the location of the Base Unit and Handset, weather, and the construction  
and layout of your home or office.  
WARRANTY STATEMENT  
AUDIOVOX COMMUNICATIONS CORPORATION (the Company), warrants to the  
original retail purchaser of this Audiovox telephone, that should this product or any  
part there of (except the items listed below), under normal use and conditions, be  
proven defective in material or workmanship within the first twelve (12) month period  
from the date of purchase, such defect(s) will be repaired or replaced (with new rebuilt  
parts) at the Company’s option, without charge for parts or labor directly related to the  
defect(s).  
The accessories consisting of the antenna and adapter are similarly warranted for  
twelve (12) months from original purchase.  
This Warranty does not apply to batteries, costs incurred for testing or checking or to  
any product or part hereof which has suffered through alteration, serial number  
defacement, improper installation, excessive temperature or humidity, environmental  
conditions, mishandling, misuse, neglect, or accident. This Warranty is not assignable  
or transferable.  
To obtain repairs or replacement within the terms of this Warranty, the product should  
be delivered with proof of purchase, specification of defect(s), transportation prepaid,  
to the company at the address shown below:  
Audiovox Communications Corp.  
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555 Wireless Blvd.  
Hauppauge, N.Y. 11788  
Call toll free to (800) 229-1235 (in N.Y. State, (631) 233-3410) for reference to an  
Authorized Warranty Station in your area.  
THE EXTENT OF THE COMPANY’S LIABILITY IS LIMITED TO THE REPAIR OR  
REPLACEMENT UNDER THIS WARRANTY PROVIDED ABOVE AND, IN NO EVENT,  
SHOULD THE COMPANY’S LIABILITY EXCEED THE PURCHASE PRICE PAID BY  
PURCHASER FOR THE PRODUCT.  
WHAT DOES OUR WARRANTY NOT COVER?  
·
·
·
·
·
Batteries  
Damage from misuse, neglect, or acts of nature (lightning, floods, power surges, etc.).  
Products which may have been modified or incorporated into other products.  
Products purchased and/or operated outside the USA, its territories, or Canada.  
Products serviced by the owner or a service facility not expressly authorized by Audiovox  
Communications Corp.  
·
·
Products purchased more than 12 months from current date.  
Units purchased in “AS IS” condition, or units purchased as “Distressed Merchandise”.  
HOW DOES STATE LAW OR PROVINCIAL LAW RELATE TO THIS WARRANTY?  
·
This warranty gives you specific rights. You may also have other rights, which vary from  
state to state and province to province.  
TABLE OF CONTENTS  
IMPORTANT SERVICE INFORMATION  
CARTON CONTENTS  
IMPORTANT SAFETY INSTRUCTIONS  
BATTERY SAFETY INSTRUCTIONS  
FCC / IC NOTICE  
GETTING TO KNOW YOUR NEW PHONE  
DESCRIPTION  
MOUNTING POSITION  
BASE RETAINER TAB  
BELT CLIP INSTRUCTION  
CONNECTING THE HEADSET  
POWER INSTALLATION  
INITIAL SETUP  
TONE / PULSE SETTING  
SETTING THE HANDSET RINGER  
SETTING USER'S AREA CODE AND NEIGHBORING AREA CODE  
SETTING THE CALLER ID CALL WAITING (CIDCW) FUNCTION  
TELEPHONE OPERATION  
TO PLACE A CALL IN TALK MODE  
TO PLACE A CALL IN STANDBY MODE (PREDIAL MODE)  
TO RECEIVE A CALL  
LAST NUMBER REDIAL  
STORING TELEPHONE NUMBERS INTO MEMORY DIALING DIRECTORY  
DELETING STORED TELEPHONE NUMBERS  
DIALING FROM THE MEMORY DIALING DIRECTORY  
EDITING STORED TELEPHONE NUMBERS  
MIXED MODE DIALING  
PAUSE FUNCTION  
FLASH FUNCTION  
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CHANNEL SELECTION (40 Channels)  
OUT OF RANGE WARNING  
LOW BATTERY WARNING  
PAGING FUNCTION  
CALLER ID OPERATION  
RECEIVING NEW CALL  
VIEWING CALL RECORDS AND NEW CALL RECORDS  
SAVING CALL RECORDS  
DELETING CALL RECORDS  
CALLBACK FROM CALL RECORDS  
PROGRAMMING MODE  
NEW CALL / MESSAGE INDICATOR  
TALKING TIME AND CHANNEL DISPLAY  
CALL WAITING ID OPERATION  
LCD DISPLAY SYMBOLS AND MESSAGES  
IMPROVING CORDLESS RECEPTION  
MAXIMIZING BATTERY LIFE  
TECHNICAL INFORMATION  
TROUBLESHOOTING  
GETTING TO KNOW YOUR NEW PHONE  
IMPORTANT: Subscription to Caller ID (CID) / Call Waiting ID services from your local  
GX2401c  
phone company is required for using the Caller ID / Call Waiting ID features of the  
.
GX2401c  
Your new  
telephone gives you the ultimate in cordless telephone sound quality with  
the luxury of Caller ID and Call Waiting ID.  
If this is your first cordless telephone, you will soon discover that your cordless is similar to  
regular telephones, except without the cord. If you have owned a cordless in the past, you will  
GX2401c  
discover that the  
telephone is the most powerful and full-functioned Call Waiting ID  
cordless telephone on the market. Some key features are:  
·
·
·
·
40 name and number Caller ID / Call Waiting ID memory  
20 name and number programmable memory  
Hearing -aid compatibility  
Automatic or manual selection of the clearest of 40 channels  
Unlike regular telephones, your cordless does not work during power failures. We do not  
recommend you to use a cordless telephone as the only phone in your residence.  
INTRODUCTION TO CALLER ID AND CALL WAITING ID  
The GX2410C Caller ID / Call Waiting ID devices allow you to take advantage of the Caller  
Identification delivery service offered by your local telephone company. For more information,  
you can refer to the following Question and Answer table:  
QUESTIONS  
What is Caller ID?  
ANSWERS  
A Caller ID is a device that identifies the calling party  
before you answer a call. This device can be used to  
screen unwanted calls and eliminate harassment from  
annoying calls.  
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A Call Waiting ID is a device that identifies the call waiting  
party before you answer a call.  
What is Call Waiting ID?  
When used with Caller ID / Call Waiting ID service, the  
Caller ID / Call Waiting ID device displays the name (if  
available), and the telephone number (if available) of the  
person calling before you answer your telephone.  
Your local telephone company. However, not all local  
telephone companies provide Caller ID service. Please call  
you local phone company to confirm that the service is  
available before you install the device.  
How does Caller ID and  
Call Waiting ID work?  
Who provides Caller ID  
service?  
For your Caller ID unit to function, you must first arrange  
with your local telephone company to have Caller ID / Call  
Waiting ID service installed on your line. There is an extra  
charge added to your monthly telephone bill for this  
service. Before using this unit, please read this instruction  
manual carefully.  
How can I activate my  
Caller ID?  
DESCRIPTION  
CONTROLS' LOCATION AND FUNCTION  
17  
1
2
3
16  
15  
14  
13  
12  
11  
10  
4
5
6
7
8
9
(Figure 1)  
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HANDSET CONTROLS  
1. LCD Display:  
menus.  
Shows the phone status, Caller ID Call Record information and function  
2. TALK Button:  
Press to answer an incoming call, place a call or end a call.  
3. MEMO (Memory) Button:  
Used for storing / retrieving phone numbers to / from the  
20 Memory Dialing Directory.  
4. TONE ( * ) Button:  
Used to temporarily change the dialing mode from pulse to tone for  
rotary service user. Provides tone function to access special services such as phone  
banking services.  
5. FLASH / DEL (Delete) Button:  
In talk mode, it allows you to momentarily hangs up the  
phone to regain dial tone or access custom calling features such as Call Waiting or  
Three- Way Calling provided by your local phone company. In standby mode, it allows  
you to remove one or all records from the Call Record list or Memory Dialing Directory.  
6. (+) Button:  
Allows you to enter to your Caller Record list. It is also used to scroll up in  
Call Record list, memory and program mode.  
7. (-) Button:  
Allows you to enter to your Call Record list. It is also used to scroll down in  
Call Record list, memory and program mode.  
8. RE / PA (Redial / Pause) Button:  
Automatically dials the last phone number dialed up  
to 31 digits. Also used to insert 4-second delay between dialed numbers.  
9. Charge Contacts:  
Used for charging the handset battery.  
Used for speaking with callers.  
Microphone:  
10.  
11. VOL (Volume) /  
(Shift Left) Button: In talk mode, it allows you to adjust the  
handset to either high, medium or low. In program, memory and predial mode, it is used  
for changing mode and moving the cursor to the left during edit mode.  
C. BACK (Call Back) Button:  
list, memory and predial mode.  
12.  
Allows you to callback the phone number in Call Record  
(Shift Right) Button:  
In program, memory and predial mode, it is used for  
13. # /  
changing mode and moving the cursor to the right during edit mode.  
14. Headset Jack:  
For headset connection at hands free conversation.  
SCAN / PRG (Program) Button:  
15.  
In talk mode, it allows you to change channels if the  
current channel is noisy or having interference from other sources. In standby mode, it  
allows you to enter and store program function.  
16. NEW CALL LED Indicator:  
Flashes if the system has new call message(s) and have  
message(s) in your voice mailbox (if you subscribe to your telephone company's voice  
mail service).  
17. Receiver:  
Allows you to hear calls.  
Rear View  
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1
2
Bottom View  
7
6
5
3
4
(Figure 2)  
BASE UNIT CONTROLS  
1. 9VDC Adapter Jack:  
A jack located on the rear side of the base unit used for  
.
connecting the adapter to the base unit  
TEL LINE Jack:  
2.  
Accepts line cord to make connection with modular type telephone  
outlet.  
3. T / P (TONE / PULSE) Switch:  
Allows you to select the appropriate dialing service.  
TONE for tone dialing or PULSE for rotary service.  
4. Charge Terminals:  
Used for charging the handset battery. We recommend that you  
clean these contacts periodically with an alcohol-moistened cloth or cotton swab.  
5. Page Button:  
Allows you to locate the handset when it is not on the base.  
6. IN USE / CHARGE LED Indicator:  
Lights up steadily when the phone is in talk mode  
and when the handset is being charged on the base. Turns off when the handset is not in  
use and when the handset is removed from its cradle. Flashes when paging the handset.  
7. NEW CALL LED Indicator:  
Flashes if the system has new call message and have  
message(s) in your voice mailbox (if you subscribe to your telephone company's voice  
mail service).  
8. Retainer Tab:  
Allows the handset to hang on the base unit in the wall mount position  
MOUNTING POSITION  
DESKTOP USE:  
Connect the telephone line cord to the TEL LINE jack on  
the rear of the base unit and connect the opposite end to  
the telephone modular jack.  
(Figure 3)  
WALL USE :  
A. WITH A STANDARD AT&T OR GTE MODULAR WALL JACK  
1.  
2.  
Install the wall mount bracket at the position as shown in Figure 4.  
Connect the short telephone line cord to the TEL LINE jack on rear of the base unit.  
3. Connect the opposite end of the telephone line cord to the modular wall jack.  
4.  
Align the wall mounting slots with the studs located on the modular wall plate and slide  
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the base down to lock in place.  
Telephone Modular  
Wall Jack  
Studs  
Wall Mount  
Base Unit  
Wall Mounting  
Slots  
Bracket  
(Side View)  
(Figure 4)  
If you do not have a standard modular wall jack, find a qualified technician to mount  
NOTE:  
one on the wall.  
B. WALL MOUNTING (No Standard Wall Jack)  
1.  
Drill two holes with a vertical distance between the two marked  
positions of 315/16”(100 mm) as shown in Figure 5.  
Drive a screw into each of the holes. Tighten them to the end of the  
screw line, only leaving the smooth part of the screw head outside  
the wall.  
2.  
3.  
Hang the unit onto the screws, then slide it down firmly to fasten  
the base securely.  
(Figure 5)  
BASE RETAINER TAB  
If the base unit is to be placed in the wall mount position, the base retainer tab allows the  
handset to hang onto the base unit.  
Retainer Tab  
(Figure 6)  
BELT CLIP INSTRUCTION  
Clamp the belt clip at the back of the handset as shown in Figure 7.  
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Belt Clip  
(Figure 7)  
CONNECTING THE HEADSET  
For hands free conversation, a headset (not included) is connected to the headset jack as  
shown in Figure 8. The handset receiver and microphone are disabled when the headset is  
connected.  
Headset  
Jack  
Headset Plug  
(2.5mm)  
(Figure 8)  
Press the TALK button to answer or place a call using the headset. Refer to the  
s  
manufacturer headset manual for more details.  
POWER INSTALLATION  
BASE UNIT POWER CONNECTION  
CAUTION:  
You must use a Class 2 Power Source 9VDC 300mA. The plug must correctly fit the base  
unit's adapter jack.  
1.  
2.  
Plug the adapter into a standard AC outlet.  
Insert the small plug into the adapter jack on the rear of the base as shown in Figure 9.  
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Telephone Modular Jack  
Line Cord  
9VDC Adapter Jack  
AC Outlet  
Plug  
9VDC Adapter  
(Figure 9)  
HANDSET BATTERY INSTALLATION  
CAUTION:  
Use only the Nickel Cadmium (Ni-Cd) battery type included with this unit. Use of other battery  
types may cause injuries or damage.  
1. Remove the battery compartment cover of the handset.  
2.  
Connect the rechargeable Ni-Cd battery as shown on Figure 10.  
Handset  
Battery  
Insert the End of the  
Battery Pack Wire  
Compartment  
RED Wire  
BLACK Wire  
(Figure 10)  
3.  
4.  
Insert the Ni-Cd battery into the battery compartment of the handset.  
Slide the battery compartment cover firmly in its closed position.  
INITIAL SETUP  
Before you can use your cordless telephone, the handset must be charged for at least  
20 hours. See charging instruction in the MAXIMIZING BATTERY LIFE section..  
TONE / PULSE SETTING  
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Select the appropriate dialing service by moving the  
T / P (Tone / Pulse) switch on the bottom of the base unit:  
·
·
TONE for Tone service, or  
PULSE for Rotary service.  
T / P  
(Figure 11)  
SETTING THE HANDSET RINGER ON / OFF  
The handset ringer must be set to ring ON position in order to ring when receiving an  
incoming call. See PROGRAMMING MODE section on page 20.  
SETTING USER'S AREA CODE AND NEIGHBORING AREA CODE  
In order to use callback function, the user's area code and neighboring area code  
must be programmed. Neighboring area code is optional. See PROGRAMMING MODE section  
on page 19.  
SETTING THE CALLER ID CALL WAITING (CIDCW) FUNCTION  
The CIDCW function must be set to ON position in order to use CIDCW function. See  
PROGRAMMING MODE section on page 19.  
TELEPHONE OPERATION  
TO PLACE A CALL IN TALK MODE  
1. Press the TALK button on the handset. The LCD Display  
will show "TALK" and the symbol  
will flash while the unit auto-scans  
and will light steadily when it finds a clear channel.  
(Figure 12)  
2. Listen for a dial tone.  
3. Dial the telephone number. The phone numbers appear on the LCD Display as you enter  
the number.  
4. When finished with your call, press the TALK button or place the handset on the base  
unit.  
TO PLACE A CALL IN STANDBY MODE (PREDIAL MODE)  
1. Ensure that the unit is in standby mode. The handset and base unit IN USE LED  
indicator is off.  
2.  
Dial the telephone number or press RE / PA button. If you make a mistake, press  
button to delete the character on the left of the cursor.  
Press C. BACK button.  
When finished with your call, press the TALK button or place the handset on the base  
unit.  
3.  
4.  
TO RECEIVE A CALL  
NOTE:  
If you are expecting incoming calls, the handset must be programmed to RING ON  
mode. See PROGRAMMING MODE section on page 20.  
A. IF THE HANDSET IS ON THE BASE UNIT  
1.  
Since the GX2401c features ”Auto-Answer”, simply pick up the handset from the base  
cradle when the phone rings. The LCD Display will show " TALK" and the  
symbol  
will light steadily.  
2.  
3.  
Start your conversation.  
To end your conversation, either press the TALK button or place the handset on the base  
unit.  
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IF THE HANDSET IS OUT OF THE BASE UNIT  
B.  
1.  
When the phone rings, press the TALK button on the handset. The LCD Display will  
show "TALK" and the  
symbol  
will light steadily.  
·
Start your conversation.  
To end your conversation, either press the TALK button or place the handset on the base  
unit.  
2.  
LAST NUMBER REDIAL  
A. AFTER HEARING A BUSY TONE WHEN PLACING A CALL  
1. If you get a busy tone, press handset TALK button to hang up.  
2. Press the handset TALK button again and listen for a dial tone.  
3. Press the handset RE / PA button. This will automatically redial the last telephone  
number you called (Up to 31 digits).  
B. WHEN THE HANDSET IS OFF THE BASE UNIT AND IN STANDBY MODE  
1. Press the TALK button on the handset and listen for a dial tone.  
2.  
Press the RE / PA button. This will automatically redial the last telephone number you  
called (Up to 31 digits).  
STORING TELEPHONE NUMBERS INTO MEMORY DIALING DIRECTORY  
In addition to your Call Records, you can store up to 20 speed dial names and telephone  
numbers into memory and you can then dial any of the stored phone numbers. You can also  
transfer a Call Record into the Memory Dialing Directory.  
A. STORING TELEPHONE NUMBERS INTO MEMORY  
1. Make sure that the handset is in the standby mode. The base and handset IN USE LED  
indicator should be off.  
2. Press and release the MEMO button. The handset will beep once.  
3. Press the (+) or (-) button to locate an available location or enter a memory location.  
There are 20 memory locations available. Memory location below 10 need a leading zero  
such as 01, 02 to 09. If the memory location is available, the LCD panel shows the  
memory location number and the "EMPTY" message. The flashing line or cursor  
indicates that the phone is ready for data entry.  
4. Enter the name, character by character. You can enter up to 15 characters. Locate the  
character on the keypads 2 through 9. Press once to enter the first character, twice for  
the second character, etc. Use  
or  
button to move the cursor back and forth  
through the name entry line. To create a space between characters and words, press the  
button twice after the last entered character.  
NAME ENTRY TABLE  
Key  
1
1st  
2nd  
(
3rd  
)
4th  
1
5th  
space  
&
2
3
4
5
6
7
8
9
A
D
G
J
M
P
T
W
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
L
O
R
V
Y
7
9
Z
0
*
0
*
#
#
space  
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Example: JOHN 1  
J
Press 5  
O
H
Press 6 three times  
Press 4 two times  
Press 6 two times  
N
(Space)  
1
Press  
button two times  
Press 1 four times  
5.  
6.  
Press MEMO to store the name field. The cursor or marker moves to the telephone  
number line entry.  
Enter the telephone number you want to store. You can enter up to 24 digits. If you make  
a mistake, press  
button to delete the character on the left of the cursor.  
7. Press MEMO to save and exit. But if you want to register more memory, you can press  
(+) or (-) button instead of MEMO button.  
B. STORING TELEPHONE NUMBERS INTO MEMORY DIALING DIRECTORY FROM  
THE CALLER ID CALL RECORDS  
1. Make sure that the unit is in the standby mode. The base and handset IN USE LED  
indicator should be off.  
817-456-7890  
2. Locate the Call Record that you want to copy by pressing  
NAME  
(+) or (-) button.  
3. Press MEMO button.  
If there is an empty slot, the Call Record is saved automatically and  
you can see the saved memory location on the screen.  
Example saved at  
817-456-7890  
SAVE TO #10  
memory location 10.  
If there is no empty slot, the transfer will fail. You must erase one of  
the speed dialing numbers.  
4. The screen returns to the Call Record after 1 second.  
MEMORY FULL  
817-456-7890  
DELETING STORED TELEPHONE NUMBERS  
A. DELETING SINGLE MEMORY LOCATION  
1.  
2.  
Press MEMO button to see your Memory Dialing Directory.  
Use (+) or (-) button or enter the memory location to find the  
stored telephone number you want to delete.  
Press DEL button once and the unit asks if you want to delete  
the entered memory location.  
Press DEL button again to delete the stored phone number.  
If you do not wish to delete the number, press MEMO button to  
cancel.  
3.  
4.  
DELETE?  
DELETED!  
B. DELETING ALL MEMORY LOCATION  
1.  
Press MEMO button to see your Memory Dialing Directory.  
MEMORY  
2. Press DEL button once and the unit asks if you want to delete  
all memories.  
3.  
Press DEL button again to delete all numbers in the Memory  
Dialing Directory.  
If you do not wish to delete all numbers, press MEMO button  
to cancel.  
DELETE ALL?  
DELETED!  
DIALING FROM THE MEMORY DIALING DIRECTORY  
1. Press the MEMO button to see your Memory Dialing Directory in standby mode or talk  
mode.  
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2. Press (+) or (-) button or enter the memory location to find the  
memory location you want.  
817-456-7890  
TALK  
3.  
Press C. BACK button. The unit will make a call and the  
selected telephone number will be dialed automatically.  
EDITING STORED TELEPHONE NUMBERS  
1.  
2.  
3.  
Ensure that the handset is in standby mode.  
Press MEMO button on the handset. The LCD Display will show "MEMORY".  
Search for the stored entry by pressing (+) or (-) button to scroll through the Memory  
Dialing Directory or by pressing the keypad button to enter the memory location number  
(01 -20) which has the name and number stored.  
4.  
Follow steps 4-7 as described in the section Storing Telephone Numbers Into Memory to  
overwrite the selected entry.  
MIXED MODE DIALING (Temporary Pulse to Tone Dialing)  
1.  
If you only have pulse (rotary dialing) service in your area and want to access Tone  
services (Bank by Phone, etc.), ensure that the T / P (Tone / Pulse) switch on the bottom  
of the base unit is set to the Pulse position.  
2.  
*
Press the TONE ( ) button once to switch from Pulse to Tone dialing temporarily. Pulse  
dialing mode resumes when the call is ended.  
PAUSE FUNCTION  
·
In some cases, such as PABX or long distance service, a pause may be needed in the  
dialing sequence. Pressing the handset RE / PA button inserts a four-second delay  
between dialed numbers.  
FLASH FUNCTION  
·
Used to access custom calling features such as Call Waiting or Three-Way Calling  
provided by your local phone company. Flash can also be used to restore a dial tone to  
make a new call.  
CHANNEL SELECTION (40 Channels)  
A. AUTO CHANNEL SCAN  
·
GX2401c  
When you place or receive a call and handset TALK button is pressed, the  
auto-scans for a clear channel.  
·
Once it finds a clear channel, the handset LCD Display  
light steadily.  
symbol will  
B. MANUAL CHANNEL SCAN  
·
If the existing channel becomes noisy or starts having  
interference, you can either move closer to the base unit or  
press the SCAN / PRG button on the handset until better  
reception is found.  
(Figure 12)  
OUT OF RANGE WARNING  
·
The handset and base unit communicate up to a certain maximum range. The distance  
can be affected by weather, power lines, or even other cordless telephones.  
If you far away from the base unit, the handset beeps and  
·
"OUT OF RANGE" is shown on the LCD display to warn you  
that the background noise level is too high for proper  
communication between the handset and the base unit.  
OUT OF RANGE  
·
When you hear this sound and see the "OUT OF RANGE" display, you should move  
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closer to the base unit. Otherwise, the call will automatically cut off after 30 seconds.  
LOW BATTERY WARNING  
·
When the handset battery voltage level is low, the handset  
on the LCD Display.  
LOW symbol is shown  
·
Return the handset on the base cradle to charge.  
PAGING FUNCTION  
If you have misplaced the handset or need to alert the person  
·
nearby the handset, press the PAGE button on the base unit.  
Each press of this button will activate the handset to beep for  
30 seconds and LCD Display shows "BASE CALL" while it is  
being paged by the base unit.  
BASE CALL  
NOTE:  
Even if the handset is in RING OFF mode, the base unit can page the handset.  
CALLER ID OPERATION  
IMPORTANT: Subscription to Caller ID (CID) service from your local phone company is  
GX2401c  
required for using the Caller ID features of the  
. Other optional services such as  
Message Waiting and Caller ID Call Waiting can be ordered from your local phone company.  
RECEIVING NEW CALL  
·
When you receive a new call, the call information is stored  
under CALLER ID Call Record. In standby mode, you can find  
how many calls and new calls you have.  
NEW  
ALL: 10 NEW: 05  
The "NEW" segment of LCD Display and NEW CALL LED  
indicator will flash if there is new call(s).  
·
When you receive a call, the system displays the caller information sent by the telephone  
company, called a Call Record. The Call Record consist of the following information.  
a. The caller's name (if available)  
11:59PM 10/14 CALLl# 03  
b. The caller's telephone number  
c. The time and date of a call  
d. A call record number  
817-456-7890  
NAME  
·
If there is no call records, the LCD display shows  
"NO CALLS".  
NO CALLS  
VIEWING CALL RECORDS AND NEW CALL RECORDS  
1.  
In standby mode, press (+) or (-) button to move through the  
Call Record list. If there is new call(s), the new call(s) will be  
displayed at first. When you reach either end of the Call  
Record list, it will return to standby mode. If you continue to  
press (+) or (-) button, you scroll through the list again.  
ALL: 10 NEW: 00  
2.  
Once a new call record is reviewed, the record is not a new call record anymore. But if  
you view downward using (-) button, the new calls will remain unchanged until all of the  
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new calls are viewed.  
SAVING CALL RECORDS  
·
Your phone stores up to 40 Call Records before the memory becomes full. When the next  
call comes in, the oldest record drops off and makes room for the new Call Record. To  
save specific calls, delete old and unnecessary Call Records to keep from filling your  
phone's memory.  
817-456-7890  
NAME  
DELETING CALL RECORDS  
A. DELETING SINGLE CALL RECORD  
1.  
2.  
3.  
Press (+) or (-) button to see your Call Record.  
Press (+) or (-) to find the desired Call Record.  
Press DEL button once and the unit asks if you want to delete  
the entered Call Record.  
Press the DEL button again to delete the Call Record.  
If you do not wish to delete the number, press (+) or  
(-) button to cancel.  
DELETE?  
DELETED!  
4.  
B. DELETING ALL CALL RECORDS  
1.  
In standby mode, the LCD Display shows the total and new  
Call Records.  
ALL: 10 NEW: 05  
2.  
3.  
Press DEL button once and the unit asks if you want to delete  
all Call Records.  
Press DEL button again to delete all Call Records. If you do  
not wish to delete all numbers, press (+) or (-) button to  
cancel.  
DELETE ALL?  
DELETED!  
CALLBACK FROM CALL RECORDS  
A. CALLBACK OPTION 1  
In this option, Callback dial is same as shown on the LCD Display.  
1. In standby mode or talk mode, press (+) or (-) button to see  
your Call Record on the LCD Display.  
817-456-7890  
NAME  
2.  
3.  
Find the desired Call Record.  
Press C.BACK button once to dial. The unit dials as shown on the table below.  
CALLBACK DIAL OPERATION TABLE  
Case  
LCD Display  
Number of Digits Called  
Back  
1. The area code of  
incoming telephone number  
is same as user's area  
code.  
·
·
·
·
7 digits when CALLBACK  
NUMBER is set to 07.  
10 digits when  
CALLBACK NUMBER is  
set to 10.  
7 digits when CALLBACK  
NUMBER is set to 07.  
10 digits when  
CALLBACK NUMBER is  
set to 10.  
·
·
·
·
See page 19 on setting  
the CALLBACK  
NUMBER.  
See page 20 on setting  
the CALLBACK  
NUMBER.  
2. The area code of  
10 digits  
10 digits  
incoming telephone number  
is same as neighboring area  
code.  
3. The area code of  
incoming telephone number  
is different from user's area  
·
·
1+ 10 digits  
1+ 10 digits  
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code or neighboring area  
code.  
B. CALLBACK OPTION 2  
In this option, Callback dials 1+10 digits and your Call Record will be changed to 1+10 digits  
automatically.  
1.  
In standby mode or talk mode, press (+) or (-) button to see  
your Call Record on the LCD Display.  
456-7890  
NAME  
2.  
Find the desired Call Record to dial.  
18174567890  
NAME  
3. Press and hold C. BACK button for about 2 seconds.  
The unit will dial as shown on the table below.  
User's area code = 817  
LCD Display  
Number of Digits Called Back  
7 digits  
·
·
·
·
1 + user's area code + 7 digits  
If the user's area code is not set, 7 digits will be called back.  
1 + 10 digits  
11digits  
10 digits  
11 digits  
PROGRAMMING MODE  
A. SUMMARY OF FUNCTION MODE  
Function Code  
Mode  
1
2
3
4
5
6
7
Language Set (English, Spanish, French)  
CIDCW ON / OFF Set  
Area Code Set including Neighboring Area Code  
Callback Number Set (07, 10)  
Ringer ON / OFF Set  
Time Set  
Contrast Set (3 steps)  
B. HOW TO CHANGE THE LANGUAGE  
1.  
2. Press 1 button, or press (+) button once. The current language  
is displayed.  
In standby mode, press SCAN / PRG button.  
ENGLISH  
FRENCH  
3.  
Press  
or  
button to change the language.  
Spanish French.  
The language scrolls as English  
4. Press SCAN / PRG button to save and exit.  
C. HOW TO SET CIDCW ON / OFF  
The factory setting is CIDCW OFF.  
1.  
2.  
3.  
Ensure that the base unit is power on.  
In standby mode, press SCAN / PRG button.  
Press 2 button, or press (+) button two times. The current  
mode is displayed.  
CIDCW OFF  
CIDCW ON  
4.  
5.  
Press  
or  
button to change the mode.  
Press SCAN / PRG button to save and exit.  
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The symbol CW indicates that CIDCW is ON mode.  
NOTE:  
In CIDCW OFF mode, Call Waiting function will not operate.  
D. HOW TO SET USER AND NEIGHBORING AREA CODE  
_ _ _ _ _ _ _ _ _  
AREA CODE  
1.  
2.  
In standby mode, press SCAN / PRG button.  
Press 3 button, or press (+) button three times.  
No area code is registered.  
3.  
4.  
Enter your 3 digits area code.  
If your area is not Split area, press SCAN / PRG button to  
save and exit.  
817 _ _ _ _ _ _  
AREA CODE  
5. If your area is one of the Split area, enter neighboring area  
code.  
817 913 412  
AREA CODE  
817 = User's area code, 913 and 412 = Neighboring area  
code.  
6.  
NOTE:  
Press SCAN / PRG button to save and exit.  
If the number is incorrect, press DEL button and restart on step 3.  
E. HOW TO SET CALLBACK NUMBER  
This is the number of digits to be called back when making a call using the Call Record and  
when the area code of the incoming telephone number is same as your area code. Refer to  
Callback Dial Operation on page 18.  
The factory setting is 7 digits.  
1.  
2.  
Press SCAN / PRG button.  
Press 4 button, or press (+) button four times. The Callback  
07  
CALLBACK NUMBER  
Number is displayed.  
3.  
Press  
or  
button to change the Callback Number.  
10  
The Callback number scrolls as 07 10 07.  
CALLBACK NUMBER  
4. Press SCAN / PRG button to save and exit.  
F. HOW TO SET RINGER ON / OFF  
1.  
2.  
In standby mode, press SCAN / PRG button.  
Press 5 button, or press (-) button three times. The current  
mode is displayed.  
RINGER ON  
RINGER OFF  
3.  
Press  
or  
button to change mode.  
4. Press SCAN / PRG button to save and exit.  
G. HOW TO SET TIME  
NOTE: The time set is for the LCD Display time. If CALLER ID  
signal comes in, the time will adjust automatically.  
12:20 AM 10/20  
TIME SET  
1.  
2.  
3.  
4.  
In standby mode, press SCAN / PRG button.  
Press 6 button, or press (-) button two times. The current time is displayed.  
Enter 2 digits hour. The position to edit is blinking. Use  
Enter 2 digits minute.  
button to delete error entry.  
5. Press 1 for AM and 2 for PM.  
6.  
7.  
8.  
Enter 2 digits month.  
Enter 2 digits day.  
Press SCAN / PRG button to save and exit.  
H. HOW TO ADJUST THE CONTRAST OF LCD DISPLAY  
1.  
2.  
In standby mode, press SCAN / PRG button.  
Press 7 button, or press (-) button once. The current contrast  
is displayed.  
02  
CONTRAST  
3.  
Press  
or  
button to change the contrast.  
02 03 (Three steps).  
The contrast scrolls as 01  
4. Press SCAN / PRG button to save and exit.  
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NEW CALL / MESSAGE INDICATOR  
·
On the base unit, NEW CALL LED indicator will flash every 1 second when new call  
comes in. NEW CALL LED indicator will flash every 2 second when voice mail message  
comes in.  
·
On the handset, NEW CALL LED indicator will flash every 2 seconds.  
TALKING TIME AND CHANNEL DISPLAY  
1:12  
10  
32  
In talk mode, the LCD Display shows the talking time. The LCD  
Display as shown means 1 hour and 12 minutes and 10 seconds.  
The current channel is 32.  
TALK  
CALL WAITING ID OPERATION  
Call Waiting ID lets you know who is on call waiting while you are still using the telephone.  
GX2401c  
Before, only a tone alerts you if you have a call waiting. Now, the  
the Caller Identification on Call Waiting (CIDCW) information using the LCD Display.  
NOTE:  
can also show  
During conversation and the Call Waiting signal comes in, you will hear the data  
signal. Before you use these features on your GX2401c telephone, you must first subscribe  
to the services through your local telephone company.  
When the Call Waiting signal is heard on the receiver, the LCD Display will show the name  
and number just like regular Caller ID. If you wish to speak to this person press the FLASH  
button.  
The Call Waiting ID Records are stored, reviewed, redialed and edited the same as regular  
Caller ID Records. Please refer to the CALLER ID OPERATION section for more details.  
LCD DISPLAY SYMBOLS AND MESSAGE  
Different messages are displayed on the LCD display to indicate the status of the Caller ID.  
Screen Shown  
Meaning  
ALL CALLS and NEW CALLS  
This message lets you know how many call records and new  
call records you have.  
ALL: 10 NEW: 05  
DELETE?  
This allow you to delete single call record.  
DELETE?  
DELETE ALL?  
This will allow you to delete all records.  
DELETE ALL?  
DELETED!  
DELETED!  
This confirms that the call record or records were deleted.  
EMPTY  
When creating speed dialing entries, this message indicates  
an available memory location.  
EMPTY  
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DATA ERROR  
The message sent is incomplete. This message usually  
DATA ERROR  
indicates temporary interference or a poor signal from the  
phone company. There no problem on the phone.  
LONG DISTANCE  
The message sent is a long distance call.  
LONG DISTANCE  
NO CALLS  
NO CALLS  
There are no call records stored in memory.  
NO DATA  
The phone did not receive Caller ID information from the  
phone company.  
NO DATA  
NUMBER ONLY  
Either name service is not available in your area or you are  
subscribed to a number-only service.  
11:10 AM 10/10 CALL# 03  
817-456-7890  
11:10 AM 10/10 CALL# 03  
817-456-7890  
TOLL MARK  
The blinking $ indicates a Toll Mark. (Qualifier L)  
JOHN SMITH  
$
11:10 AM 10/10 CALL #03  
BLOCKED CALL  
_ _ _ _ _ _ _ _ _ _ _ _ _  
BLOCKED CALL  
The caller has purposely chosen to block his / her name and  
phone numbers from appearing on the Caller ID of the  
receiving party.  
11:10 AM 10/10 CALL# 03  
OUT OF AREA  
_ _ _ _ _ _ _ _ _ _ _ _ _  
OUT OF AREA  
The Caller Number might not be available from the caller's  
area.  
11:10 AM 10/10 CALL# 03  
NO NAME  
234-567-8901  
NO NAME  
The Caller Name might not be available from the caller's  
area.  
11:10 AM 10/10 CALL# 03  
234-567-8901  
REPEAT CALL  
This blinking * indicates that the Call record information  
comes multiple.  
JOHN SMITH  
RINGING  
TALK  
*
RINGING  
The phone is receiving a ring signal.  
TALK  
The handset is ON and ready for you to dial.  
[ M ] means that the volume level is medium. [ L ] for low  
level and [ H ] for high level.  
[ M ]  
OUT OF RANGE  
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OUT OF RANGE  
The handset has tried to call but failed or the handset is  
moved out of range from the base unit in talk mode.  
MSG WAIT ON  
This means that your voice mail box has a new message  
right now.  
MSG WAIT ON  
MSG  
MESSAGE WAITING MARK  
The MSG mark means that your voice mail box has a new  
message.  
ALL:10 NEW:05  
BASE CALL  
BASE CALL  
PROGRAM  
This occurs when you are trying to page or locate the  
handset.  
This indicates that the unit is ready to program.  
IMPROVING CORDLESS RECEPTION  
Follow these guidelines to improve cordless sound quality:  
·
GX2401c  
where it is closest to the center of your home or  
Select an area to install the  
office. This will improve the operating range of the unit.  
GX2401c  
·
Keep the  
base unit away from electrical equipment. Radio Frequency  
Interference (RFI) is sometimes generated by these appliances, which can cause a  
degradation in cordless reception.  
·
Keep the handset batteries charged as much as possible. Weak handset batteries can  
limit the range of cordless operation.  
MAXIMIZING BATTERY LIFE  
Repeated use or recharge of Ni-Cd batteries without periodic full discharge results in reduced  
useable charge time. When you notice the usable charge duration decreasing, fully discharge  
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the Ni-Cd battery and recharge as described:  
DISCHARGING  
1. Unplug the telephone line cord from the GX2401c.  
2. Make sure that the adapter is connected.  
3. Lift the handset out of the base cradle.  
4. Press the TALK button of the handset and start discharging.  
Once the symbol  
LOW appears on the LCD Display, it means that the battery level is  
low. Let it fully discharge for 12 hours. Once the Ni-Cd battery is fully discharged, you may  
now charge the battery to its full capacity.  
CHARGING  
1.  
2.  
GX2401c  
.
Make sure the adapter and telephone line cord are connected to the  
Place the handset on the base cradle. The CHARGE indicator of the base unit will light  
steadily.  
3.  
4.  
Leave the handset charging on the base for 20 hours continuously to get a maximum  
charge.  
The GX2401c is now ready for regular use. Discharge and charge the Ni-Cd battery  
again once you notice a decrease in the useable charge time.  
TECHNICAL INFORMATION  
This cordless phone uses radio frequencies to allow mobility. There are certain difficulties in  
using radio frequencies with a cordless telephone. while these are normal, the following could  
affect the operation of your system.  
NOISE: Electric pulse noise is present in most homes at one time or another. This noise is  
most intense during electrical storms. Certain kinds of electric equipment such as light  
dimmers, fluorescent bulbs, motors, and fans also generate noise pulses. Because radio  
frequencies are susceptible to these noise pulses, you may occasionally hear them in your  
handset. Generally, they are minor annoyances and should not be interpreted as defects in  
your system.  
RANGE: Because radio frequencies are used, location of the base unit can affect operating  
range. Try several locations in your home or business and pick the one that gives you the  
clearest signal.  
INTERFERENCE: Some electronic devices operate in and/or generate interference near the  
operating frequencies of your cordless telephone. while several protection circuits are used to  
prevent unwanted signals, there may be periods when these unwanted signals cause  
interference. If interference occurs frequently, it can be minimized or eliminated by lowering  
the height of your base antenna or by relocating the base unit. You can check for interference  
before selecting the final base unit location by plugging in the phone.  
TROUBLESHOOTING  
A. TELEPHONE UNIT TROUBLESHOOTING TABLE  
Symptoms  
No dial tone  
Possible Solution / Cause  
Check that the telephone line cord connectors at both ends  
are pushed in firmly until they click.  
If you had a power failure or had unplugged the base unit,  
replace the handset on the base unit for two to five seconds  
·
·
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to reset the system.  
Does not ring  
·
·
·
Check the RING ON / OFF mode on the handset. Set to  
RING ON mode to enable the handset ringer.  
Check that the telephone line cord connectors at both ends  
are pushed in firmly until they click.  
You may have exceeded the Ringer Equivalence Number  
(REN) limit of how many phones can be connected to the  
same line. The REN total of all devices (printed on the  
bottom label of each unit) should not exceed five (5).  
Disconnect the appropriate units to lower the REN total.  
No power on the  
handset unit  
·
·
·
·
·
Check the Ni-Cd battery pack for proper connection inside  
the battery compartment on the handset.  
The handset rechargeable Ni-Cd battery pack may need  
charging.  
Check the Ni-Cd battery pack for proper connection inside  
the battery compartment on the handset.  
Make sure the charging contacts on both the base unit and  
the handset are in contact during charging.  
The charging contacts and terminals may need cleaning  
with an alcohol-dampened swab.  
Does not charge  
Range is limited  
·
·
Raise or reposition the antenna on the base.  
Move the base unit so that it is centrally located in your  
residence or office and make sure that the base unit is not  
located near appliances.  
·
The handset Ni-Cd battery may be weak. Recharge the Ni-  
Cd battery.  
·
·
Refer to the section "Improving Cordless Reception".  
The handset rechargeable Ni-Cd battery pack may need  
charging.  
Calls received flutters  
or fades  
Interference on  
reception  
·
Choose an alternate channel using the SCAN button on the  
handset.  
·
·
Refer to the section "Improving Cordless Reception".  
Ensure that the antenna is not touching another metal  
object.  
Excessive static  
·
Refer to the section "Improving Cordless Reception".  
B. CALLER ID SYSTEM TROUBLESHOOTING TABLE  
Symptoms  
The Caller ID panel is  
blank  
Possible Solution / Cause  
Check the power connection.  
·
·
·
·
Check the telephone line cord connections.  
Check the batteries for proper installation.  
The Caller ID unit will not function until you have Caller ID  
service provided by your local phone company. Call your  
local phone company to have Caller ID installed on your  
telephone line.  
The Caller ID does not  
show the caller's  
name and / or phone  
number.  
·
Check your telephone line connections. Make sure all  
connections are secure and connected.  
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·
If you pick up the phone before the second ring, the caller  
information will not be correctly received. If you have  
telephone answering device (TAD) connected with the unit,  
set the TAD to answer after two ring s or more.  
·
·
If it is a blocked call or an out-of-area call, the caller's name  
and / or phone number will not appear on the display.  
If only the caller's phone number appears on the display, it  
may be a Single Data Message Format (SDMF) call, as  
opposed to a Multiple Data Message Format (MDMF) call.  
Please call your local phone company to see which service  
you have.  
Random characters  
and / or "NO DATA"  
appear on the LCD  
display.  
Cannot get Call  
Waiting identification  
on the LCD panel.  
·
·
On rare occasions, the Caller ID information sent by the  
telephone company may have an error in the transmission.  
This is not the fault of your Caller ID unit. It can only capture  
and store the data that was received.  
Subscription to Caller ID Call Waiting (CIDCW) is required  
from your local phone company for the CIDCW function to  
operate properly. Call you local phone company for details.  
NOTE:  
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Distributed Exclusively Worldwide by Audiovox®.  
GX2401c / 09050A-1  
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